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Booking & Cancellation Policy

A clear framework for deposits, changes, cancellation, refunds and supplier terms.

Booking Deposits

State required deposits and when a reservation becomes confirmed.

Detailed production wording should be added here once the client confirms the operational policy.

Final Payment

State balance deadlines and what happens if payment is late.

Detailed production wording should be added here once the client confirms the operational policy.

Changes

Explain traveler-requested changes and potential supplier costs.

Detailed production wording should be added here once the client confirms the operational policy.

Cancellation

Define cancellation windows and applicable charges.

Detailed production wording should be added here once the client confirms the operational policy.

Refunds

Clarify eligible and non-refundable components.

Detailed production wording should be added here once the client confirms the operational policy.

Supplier Changes

Explain how hotels, airlines or other suppliers may require substitutions.

Detailed production wording should be added here once the client confirms the operational policy.

Force Majeure

Address events outside reasonable control.

Detailed production wording should be added here once the client confirms the operational policy.

Travel Documents

Clarify traveler responsibility for passports, visas and entry rules.

Detailed production wording should be added here once the client confirms the operational policy.

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